We wish to share some very exciting news about a significant change to our appointment system.

From the 14th October 2025 we moving to Total Triage.

What is Total Triage?

Total triage is  where every patient contacting the practice first provides some information on the reasons for contact and is triaged before an appointment is made or neccessary.

All patient requests will be triaged to decide what the best course of action is.

How does it work?

All patients will be asked to submit a request via patchs, however we appreciate that this may not be possible for some patients. If you are unable to use or access the practice online form then please contact the surgery in the usual way and we will complete the request for you and add you to the triage list, if necessary,  to be reviewed.

After we have reviewed your request and you will either receive a call or a message to be offered a same day appointment, an advanced appointment,  you might receive a message with advice from the GP, or signposted to another more appropriate service.

Please note that in order for us to triage your request in a timely manner it is very important to provide detailed and accurate information about your symptoms when you contact us in the first place. For example, if a patient has a cough, it would be much easier to triage the request with the following information: ‘I had a cough for 10 days. I have already used over the counter medicine, but it is not helping and in the last couple of days my cough has been worsening and it feels chestier. I also have a high temperature.’

How does this benefit you?

We know that change can be difficult sometimes, but we are confident that Total Triage will bring many benefits to our patients – for example:

• reduce waiting times and it enables us to attend to your medical needs more promptly.
• Using digital communication will mean that you can engage with us from the comfort of your home or workplace.
• Triage ensures that limited healthcare resources are allocated to patients who need them most urgently.
• Total Triage will address the increasing demand for appointments and reduce the frustration of having to call and be in a long queue at 8am.
• Reduce waiting times on the phone for those who need to call for other reasons.

What if I have trouble using the new system? 

• We hope to support patients and their families/carers to get used to the new way of contacting the practice and to become comfortable with this over time. 
• We will, of course, provide additional support to those patients who are unable to use online services.  
• If you do not have online access, or experience other difficulties, please speak to one of our team

Can I still come down to the Surgery ?

Yes you can still come down to the surgery, but if a patient walks in to book an appointment they will be asked to submit an online form.  If you unable to do this the reception team will help you.  This will then be sent to the triaging GP list to be assessed.

It will not speed up your enquiry.

If you require urgent medical attention you should ring 111 or go direct to A & E

The flu vaccine helps protect against flu, which can be a serious or life-threatening illness. It's offered on the NHS every year in autumn or early winter to people at higher risk of getting seriously ill from flu.

We are currently booking for the over 65's. As soon as you receive an invitation from us you can book an appointment online using the following link Book Appointment  alternatively  please contact the surgery on 01706 344125 or call into reception to book your appointment.  If you do not hear from us and you think you are eligible please contact us.

Under 65's Flu

If you are eligible for a flu vaccination we will contact you.

As soon as you receive your invitation please use the following link Book Appointment  alternatively please contact the surgery on 01706 344125 or call into reception to book  your appointment.

Who is eligible:

• If you have a chronic respiratory disease (including asthma)
• If you have chronic heart disease
• If you have chronic renal disease
• If you are diabetic
• If you have a weak immune system
• If you live in a long-stay residential or nursing home
• If you have a chronic liver disease
• If you are a carer
• Pregnant women

If you do not hear from us and you think you are eligible please get in touch

Mounjaro and similar weight-loss drugs are not currently available on NHS prescription anywhere in Greater Mamchester, including GP practices, pharmacies, hospitals, or specialist weight management services.  This decision has been made by NHS Greater Manchester who has confirmed that the roll-out will be made in stages.  Please visit NHS Greater Manchester's website for up-to-date information.  Please do not contact your GP to request Mounjaro - you will be contacted directly if you are eligible when the service becomes available in your area.

When you use the right NHS service, you get the right treatment sooner.

The first thing you should know is which service you should use for your symptoms.

Use the link below to find out where to go for minor illnesses, eye and dental problems, mental  health support, urgent help and more.

You can  download a booklet. It shows the range of NHS services available to you and your family. Keep it handy, so when you’re not feeling well, or need treatment straight away, you know where to go.

If you’re not sure where to go visit NHS 111 online.

A PSA test is a blood test to check for prostate conditions such as prostate cancer or an enlarged prostate.  Please click the link below to learn more