Practice Management

Mrs Judith Robinson-Hale (f)

Practice Manager

Judith is employed by the doctors to co-ordinate the management of the building, staff and systems. Her role also includes liaising with the CCG on planning of services and ensuring that resources are in place to provide those services including meeting the requirements of a changing NHS. Her role is very wide ranging so certain aspects are delegated to her deputy Gillian Anchor and other staff as listed below, but Judith is ultimately responsible for them. Judith is almost always present at any meetings with patients to discuss comments complaints or suggestions.

Mrs Gillian Anchor (f)

Deputy Practice Manager

Is responsible for assisting the Practice Manager in the day-to-day organisation of the Practice including attending and minuting Practice Meetings, supporting the Manager in organising the General maintenance within the Practice, assists in recruiting Practice staff and is responsible for all Clinican sessions and rotas

Administration

Clinical Co-Ordinator

The Clincial Co-ordinator is responsible for the organisation of various clinics offered by the practice. Their role includes interrogating the computer system for patients who are due for recall for a number of clinics or test procedures, sending out invitation letters and following up patients who do not respond.

Administration Team

The administration team ensure that the necessary information is entered onto our computer system from incoming correspondence for use by the doctors and nursing staff in treatment of our patients. They run our results line, and do all the booking and scheduling of screening tests, diabetes and asthma clinics etc. 

Reception

The Reception staff are trained Care navigators and are there to direct you to the most appropriate service.

Secretaries

If you have any queries regarding your referral by the doctor for hospital treatment, our secretaries may be able to help.

 
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