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Practice Management

Mrs Judith Robinson-Hale (f)

j r hale photoPractice Manager

Judith is employed by the doctors to co-ordinate the management of the building, staff and systems. Her role also includes liaising with the CCG on planning of services and ensuring that resources are in place to provide those services including meeting the requirements of a changing NHS. Her role is very wide ranging so certain aspects are delegated to her deputy Gillian Anchor and other staff as listed below, but Judith is ultimately responsible for them. Judith is almost always present at any meetings with patients to discuss comments complaints or suggestions.

Mrs Gillian Anchor (f)

gill anchor photoDeputy Practice Manager

Gillian supports Judith in various aspects of the practice manager role, and covers for her in her absence.

Ms Paula Chadwick (f)

p chadwick photoOffice Manager

Paula is responsible for the day-to-day organisation of the reception office, ensuring that there are doctors and staff available to provide the services that our patients require. Paula also ensures that that the service offered to patients by reception staff continues to be of a high standard.

Jane Fleming deputises for Paula in her absence.

Administration

Mrs Helen Exley (f)

h exley photoClinical Co-ordinator

Helen is responsible for the organisation of the various clinics offered by the practice. Her role includes interrogating the computer system for patients who are due for recall for a number of clinics or tests/procedures, sending out invitation letters and following up patients who do not respond.

Mrs Karen Walker (f)

k walker photoAdministration Assistant 

Mrs Jackie Royds (f)

j royds photoAdministration Assistant 

Mrs Anita Hamer (f)

Administration Assistant 

Mrs Ann Rhodes (f)

Along with the clinical co-ordinator Helen Exley, Karen Anita and Jackie ensure that the necessary information is entered onto our computer system from incoming correspondence for use by the doctors and nursing staff in treatment of our patients. Anita also normally runs the results line.

Reception

Ms Trish Danko (f)

T Danko photo

Mrs Tracey Street (f)

t street photo

Ann Cumpstay

a cumpstay photo

Mrs Jane Fleming (f)

Deputy Office Manager

Jane deputises for Paula Chadwick in her absence.j fleming photo

Ms Paula Greenwood (f)
Ms Angela Berry (f)
Mrs Angela King (f)
Mrs Leanne Goldsmith (f)
Miss Shannon O'Callaghan (f)
Mrs Elizabeth Haigh (f)
Miss Megan Kershaw (f)

We have a team of medical reception staff (not all of them agreed to have their photos taken!) who have been with the practice for varying lengths of time. We have a policy of providing training for our staff in all aspects of their role whenever possible.

Secretaries

Susan Crabtree

s crabtree photo

Angela Whitworth

a whitworth photo

Wendy Naven

If you have any queries regarding your referral by the doctor for hospital treatment, our secretaries may be able to help.

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